Words from Ron Hollis

To provide insight into how Quickparts quantifies and manages the voice of customer, we will provide some of the NPS scores provided and the comments from the customer. At Quickparts, our #1 purpose for existing is to serve the customer. We say within our walls that the customer is our paycheck, so take care of [...]

Ok…for those that depend on Atlanta for the current environment, the issue of our water supply is a bit important.  it seems that the issue of pumping water to preserve a few endangered mussels vs. providing water to 4M humans is too difficult to figure out which is more important..huh (guess that’s why i’m not [...]

Quickparts is dedicated to excellent customer service. Of course practically every company will give lip service to their customer service and declare their dedication to the customer. This is absolutely true as long the company can do what they want, when they want, how they want regardless of its impact on the customer. Measuring [...]

The Peachtree race is a big deal. Over 55K runners with appx 2 observers per runner attending making the total visitor count at 150K folks coming into the city….and guess what…Atlanta did NOTHING with this….the only focus was to funnel you into Piedmont Park and herd you to Marta to get out of town….amazing!!!
Why [...]

Today is the day before my nation’s birthday. This year we will celebrate the great anniversary of the declaration of freedom on a Saturday, a weekend day. This creates an unusual situation of folks being off from work or school on a normal, good day that is not a holiday.  Why should you be off [...]

During the past 6-9 months, our economy has seen a significant reduction in employees. This is evident in the increased unemployment rate.
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July 2nd, 2009-Unemployment rate at highest level in 26 years
(CNN) — The nation’s unemployment rate rose to 9.5 percent in June, the highest rate since August 1983, according to figures released Thursday by the [...]